Shipping policy

Thank you for shopping with RG Handloom! We strive to deliver your orders as quickly and efficiently as possible. Please read our shipping policy below for more details:

1. Order Processing

  • All orders are processed within 1-3 business days, excluding weekends and public holidays.
  • Once your order is processed, you will receive a confirmation email along with tracking information.

2. Shipping Locations

  • We offer domestic shipping across India as well as international shipping to select countries.
  • Please check our website or contact customer service for specific details on international shipping locations.

3. Shipping Charges

  • Shipping charges are calculated based on the weight and destination of your order.
  • Free Shipping: We offer free domestic shipping on orders over ₹[X] within India.
  • For international orders, shipping fees will be calculated at checkout based on the destination.

4. Delivery Time

  • Domestic Orders: Shipping times typically range from 5 to 7 business days for most locations within India. Remote areas may take slightly longer.
  • International Orders: Delivery times for international shipments may vary depending on the country, but generally, it will take 10-20 business days.

5. Order Tracking

  • After your order has been shipped, you will receive a tracking number via email, so you can easily track the status of your delivery.

6. Shipping Delays

  • While we strive to ensure timely delivery, please note that shipping times may be affected by factors outside of our control, such as weather conditions, customs clearance, or carrier delays.

7. Packaging

  • We take great care in packaging our products to ensure they arrive in excellent condition. All orders are carefully packed to prevent any damage during transit.

8. Issues with Delivery

  • If you experience any issues with your shipment, such as delays or damages, please contact our customer service team at rghandloomtvpm@gmail.com within 7 days of receiving your order, and we will work with you to resolve the issue.

9. Customs & Duties (International Orders)

  • For international orders, please note that you may be responsible for any customs duties, taxes, or import fees levied by the destination country. These charges are not included in the price of your order and are to be paid by the customer upon delivery.